At Wo+Men Health Center Luxembourg, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

Data Controller

Wo+Men Health Center Luxembourg SARL
23 Route d’Arlon
L-8009 Strassen
Luxembourg

Phone: +352 20 50 46
Email: lemke@gynecologie-luxembourg.com

Collection and Use of Personal Data

When you visit our website, certain technical information is automatically collected by our hosting provider. This may include your IP address, browser type, operating system, and access times. This data is necessary to ensure the secure and reliable operation of our website.

If you contact us by email, phone, or via a contact form, we process the personal data you provide (such as your name, contact details, and message) in order to respond to your request.

Medical and Health Data

As a medical practice, we may process health-related information in the context of providing care. Such data is classified as sensitive personal data under the GDPR.

We process this data only with your explicit consent or where necessary for medical diagnosis, treatment, or the provision of healthcare services. All medical data is handled with strict confidentiality.

Online Appointment Booking (Doctena)

We use the external service Doctena to provide online appointment booking.

Provider: Doctena S.A., Luxembourg

When you use this service, personal data (such as your name, contact details, and appointment information) is processed directly by Doctena. We recommend reviewing Doctena’s privacy policy for further information on how your data is handled.

Doctena acts as an independent data controller for the booking process.

Hosting

Our website is hosted by:

ALL-INKL.COM – Neue Medien Münnich
Germany

The hosting provider processes technical data to ensure the availability, performance, and security of the website.

Cookies

Our website uses cookies to ensure proper functionality and to enhance user experience.

Cookies are small text files stored on your device. Some cookies are technically necessary for the operation of the website, while others are used for external services such as Google Maps.

Where required, cookies are only set after obtaining your consent via a cookie banner. You may withdraw or adjust your consent at any time.

Google Maps

Our website uses Google Maps to display location information.

Provider: Google Ireland Limited

When using Google Maps, your IP address may be transmitted to Google, including servers outside the European Union. This may involve data transfers to countries without an equivalent level of data protection.

Google Maps is only activated with your consent where required.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to access your personal data, request correction of inaccurate data, request deletion of your data, restrict processing of your data, receive your data in a portable format, withdraw your consent at any time, and object to certain types of processing.

You also have the right to lodge a complaint with a supervisory authority.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

External Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of these websites.